Have questions? Call now!(ID:250609)+1-855-211-0932




Context Help

If you feel lost inside our web hosting Control Panel, the very first step you should take is to press the Help button, which is present on each page. A popup will open. It contains detailed info about all the operations that you can perform on the given page. Each pop-up menu opens on the very same page so that you can swiftly return to your work.

Video Tutorials

We have an extensive library of instructional video clips demonstrating how to use our hosting Control Panel. They're meant for those of you who want to see how things are getting done rather than just reading articles. Thus, anyone can quickly become familiar with our web hosting Control Panel by simply watching our step-by-step instructional video clips.


If you can't find the solution you searching for, check out our comprehensive Frequently Asked Questions section, which covers questions asked by actual clients and offers practical solutions. We regulary update our FAQ section with new articles in order to embrace all the new additions and innovations related to our hosting platform.

Ticketing System

If you still can't discover the answer you need in the Frequently Asked Questions section either, you can get in touch with our great team of customer support engineers available 24-7 and eager to assist you with any problem. Each trouble ticket you submit will be replied to within 1 hour (the average response time being about 20 mins), so you will not have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 250609

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com